Refund Policy

Our focus is complete customer satisfaction. In the event, if you do not receive our product in the right condition, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each product before buying it, it provides all the details regarding the product you purchase.

Our Policy for refund will be as follows:

In case any client is not completely satisfied with the condition in which our products are received, we can provide a refund, provided we receive a detailed description of the cause of dissatisfaction, along with image proof to hello@hapup.in. Based on proper investigation and genuine request only, will the refund be initiated.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.