Shipping Policy

Shipping Policy

Thank you for selecting Hapup for your shopping needs. Our commitment to providing a seamless and enjoyable shopping experience extends to our reliable and timely delivery services. Please take a moment to review our shipping policy for a comprehensive understanding.

Delivery Timeframe:

At Hapup, we prioritize delivering your orders promptly. Our standard delivery time within India is 5-7 working days from the confirmation of your order. Although delivery times may fluctuate based on factors such as location, product availability, and unforeseen circumstances, we consistently strive to meet or exceed these expectations.

Order Processing:

Your orders undergo swift processing, typically within 1-2 business days after confirmation. Our dedicated team ensures meticulous packing to safeguard your products during transit.


Shipping Partners:


In collaboration with reputable courier services, we guarantee secure and reliable delivery. Upon dispatch, you will receive a shipping confirmation email containing a tracking number, enabling you to monitor your shipment's progress.

Shipping Charges:

Enjoy Free shipping on orders above Rs 1000. For orders below this threshold,  shipping charges will be calculated and displayed during checkout, allowing you to make informed decisions.

Delivery Locations:

We extend our delivery services to all corners of India. While we strive for timely delivery everywhere, please be aware that remote or inaccessible areas may experience longer delivery times. If you have concerns about delivery to your location, our customer support team is ready to assist.

Order Tracking:

Effortlessly track your order using the provided tracking number on our website or through our courier partner's tracking portal. Should you have any concerns about your shipment's status, our customer support team is at your disposal.

Delivery Attempts:


Our courier partners make multiple delivery attempts. In the event of unsuccessful delivery, they may reach out to you for further instructions. Providing accurate contact information is crucial for effective communication.

Delivery Confirmation:

Upon successful delivery, inspect your package for any damage before acceptance. If any issues arise, notify the delivery person and contact our customer support team promptly.

Contact Information:

For shipping or delivery-related queries, reach out to our customer support team at orders@hapup.in or +91 9381532067.

Thank you for choosing Hapup. We value your trust and eagerly anticipate providing you with a delightful shopping experience.